Shipping & Delivery

What should I do if the product arrived damaged or defective?

If your item is damaged or faulty, please contact us within 48 hours of delivery with a clear photo of the product and packaging. We will review and assist you with the return or refund process.

What is the standard delivery time? Can I pick up my order from a delivery branch? Do you deliver to my area? How much does shipping cost? What happens if my order cannot be delivered? What should I do if the product arrived damaged or defective? My order was returned before delivery. What happens now? How can I file a complaint about the delivery personnel? My order shows as 'Delivered' but I haven’t received it. What should I do? How can I track my order? Which courier delivers my order? Can I change my delivery address after placing an order? Can I choose a different delivery company?