Shipping & Delivery

How much does shipping cost?

Standard delivery costs 7.99 BGN / 4 EUR, and delivery is free for orders of 69.99 BGN / 35 EUR or more.

Delivery to Econt offices costs 4.49 BGN / 2.50 EUR.

For Cash on Delivery orders, an additional, non-refundable fee of 3.00 BGN / 1.53 EUR will apply, even during Free Delivery promotions.

What is the standard delivery time? Can I pick up my order from a delivery branch? Do you deliver to my area? How much does shipping cost? What happens if my order cannot be delivered? What should I do if the product arrived damaged or defective? My order was returned before delivery. What happens now? How can I file a complaint about the delivery personnel? My order shows as 'Delivered' but I haven’t received it. What should I do? How can I track my order? Which courier delivers my order? Can I change my delivery address after placing an order? Can I choose a different delivery company?